I ordered a personalised notebook which was to be gift wrapped. This was a Christmas present and needed to be sent directly to a friend in Bristol. I contacted customer service to ask if the notebook would be presented in its gift wrapped state as I did not want the recipient to be wrapping their own present. It needed to be a surprise. They implied it would be gift wrapped - they lied. The notebook was received but with the wrapping separate. Very disappointing.
3 years ago
Papier has a
4.7
average rating
from
14,714
reviews
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