My first contact was with Philip (16/09/22). I explained my issue (Inguinal Hernia Repair) and within a short time he spoke with the surgeon Mr. Prasad. I had an appointment within 6 days. After the consultation, I met Paula who provided all information and arranged a pre-op assessment 2 days later with Rebeccca. A week later I underwent my repair, expertly performed by Mr. Prasad under local anesthetic, I felt no pain (looked after by Kate (Anesthetic Nurse) and yet I have a scar to confirm the repair. I was looked after on the day by the two Dianes, who were professional and caring. I returned some days later to again meet with Nurse Diane to ensure my operation site was mending. Overall, one of the best decisions I have made, and I cannot over praise the professional conduct of the staff at this clinic. They are informative, caring and don't hang about. Value for money! Thanks to all!