i attended pall mall medical for my surgery which i booked private with Dr Mounir on friday 20th november. I was so anxious about attending alone due to COVID-19 and having to wait around by myself and be in recovery alone. The staff nurse gillian and the gentleman who was working alongside her were absolutely fantastic, they couldn’t have been more helpful! They made me feel so at ease, and i felt like they genuinely cared. Honestly could not recommend these two staff members enough , i was such a nervous wreck about having to attend this surgery alone but i would do it 10x over if it meant having these two there again. thankyou so much