Dreadful Customer service! After a fruitless 50 minutes on line the CS agent at Betfair where you are routed through to tells me that he is nothing to do with Paddy Power. So I tell him that I am on the Paddy Power site and this is where I have been automatically routed through to, and by the way the last CS agent that I got through to after dozens of attempts told me that Paddy Power and Betfair are merged and he was able to look up my account. So I have given the CS agent all the details he needs to look up my bet but No! sorry can't find any of your details or bets. He then conveniently gives me details for the Paddy Power Customer Services on line. Where did he get that from so quickly if they are nothing to do with Paddy Power?!! Just for a laugh, cause I've got nothing better to do with my time than speak to useless robots and CS agents at Paddy Power, I try the address he has given me and guess what, it takes you directly back to Betfair and the people I have just been dealing with! Initially I couldn't get through to anyone as once you click on the customer services button the page decides you want to change your log in details and takes you round in various circles which end with a ' This page doesn't work' message. I eventually got through to a robot, after 2 hours of trying,which is a frustrating waste of time and then an actual person who told me he would have a look and be back with me in 15-20 minutes. All in All a shameful waste of time with a member of staff who was useless at his job. So frustrated I'm going to close my account! So well done PADDY POWER for wasting thousands of people's time and creating a rubbish record for yourselves. Why don't you pull your finger out and learn the true meaning of customer service?!