Hi there. I really like the service so far. But some things I hope you'd consider. Pros LOVE that you make clear which type of coffee (i.e. fine, coarse, etc) goes with what type of maker. As I have several and never remember which is which! Being able to switch from decaf (and frankly just to have decent decaf options) and regular is amazing. I really like the 3 tier regular, more specialized plans. I like to keep things simple, but others I imagine are more adventurous and experimental. Cons The big one for me: please, please reduce paper waste. Each delivery I get I just feel: uh, what a waste you're making me throw out. I'm sure a lot of people have a conscience about this. I buy Huel as well, as it's a good feeling to know the amount of waste you're saying / what waste you are making is fully recyclable - is a really good feeling. Tap into this! I implore you. :)