Its not always about when it goes right, sometimes it's about how you deal with it when it goes wrong. My first order got some unlucky treatment on its' journey and arrived soaking wet and rather squashed.
I sent a couple of photos to Pact and followed up with a call the next day, replacements were sorted within 5 minutes (and even sent to my brother's house in case they arrived at mine too late to take as Christmas presents).
That's how customer service should be!
2 years ago
Pact Coffee has a
4.7
average rating
from
2,148
reviews
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