Avoid this company: The 2-3 bedroom delux moving pack was incomplete and did not include buff packing tape as promised. The bubble wrap was supposed to be two rolls but they sent only one. The bubble wrap was wet when received and apparently was under the rain. The delivery man just delivered the stuff at the door step of the building without actually delivering to our second floor flat. The pack was huge and heavy and was not possible for a woman like me to carry it to the flat. Emailed the customer service and asked them to send the missing items but without any response at all. Please avoid this company as both their products and service are terrible.