Dear Overclockers Team, I hope this message finds you well. I am writing to express my concerns regarding the delivery of my next-day parcel, which has encountered several obstacles due to an address discrepancy between your system and DPD's. Upon receiving notification from DPD that they could not deliver my package due to an incorrect address, I reached out to your team for assistance. During my first call, I was unable to receive help due to internal system issues. During the second call, I was advised to change the delivery status to "leave with a neighbor" and provide the correct address for that option. Unfortunately, DPD has since informed me that they still cannot deliver the package, as the corrected address remains too distant from my actual location. I have compared the address on your system with the one provided to DPD and found that they do not match. Consequently, I have incurred additional delivery costs, spent valuable time on two phone calls with Overclockers, engaged in three web chats with DPD, and now I am reaching out via this ticket request since your phone support is currently unavailable. I understand that errors can occur, but I kindly request your prompt assistance in rectifying this situation without further input on my part, as well as compensation for the inconvenience caused. I value the opportunity to share my experiences with others and hope that resolving this issue quickly and satisfactorily will enable me to highlight the positives of your customer service. Thank you for your understanding and prompt attention to this matter.