The Osmio is a good idea in theory which just falls short in practice. The main problems are the responses from the delivery sensor and the flow of water. The former is slightly erratic in operation which can lead to your mug overflowing onto the work surface when a request to stop is ignored. The latter causes the delivery of hot water to sputter and splash out of the unit. In both cases, you are left having to clean the work surface and the unit on practically every visit.
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Alice, Customer Support
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