Appalling to say the least. Send an email, its tells you to call them. South African based call centre even though their HD is based out of Salford. OB Telecom Ltd trading as Origin Broadband Soapworks, Ordsall Lane, Salford, United Kingdom, M5 3TT. Complaint after complaint to them that clearly falls on deaf ears. My mother is 91, reduced to tears by these fools. I have permission to act on her behalf. Get your fingers out Origin, listen to your customers and their complaints and stop bullying. My mother never signed or committed to a contract with you. Your sales team took advantage of an elderly lady in the later years of her life. Disgraceful