Terrible product, I’m in the building game and used origin architecture for some years, however I used this product on my own house after years of fitting them for customers who I have recommended this company to. I ordered 3 balconies which after fitting, all rusted within 3 months of been fitted. Dealt with Gareth Philips who when I mentioned the issues literally made every excuse under the sun, it was disgusting customer service and strung me a pack of lies and then literally burried his head in the sand, stopped replying to my emails and gave me no help whatsoever. Rubbish product, shocking standard and as time has gone on Iv had reports from previous customers who have come back to me with the same issues. I pride myself on a top quality finish with my company and origin have let me down and shown me up with a shocking standard where there product is clearly not up to doing the job it’s supposed to. Iv been over a year giving them the opportunity to at least show the decency to come and look at the issues but after a year of been ignored Iv had enough and see no other option but to say how I feel on here. Shocking, no longer recommend to anyone. Customer service is appalling. Any of my staff acted in this way they wouldn’t have a job