Absolutely horrendous company that you should steer well clear of. We purchased a total of 18 triple glazed aluminium windows. Issues faced were gaps in the frames of circa 1mm. Origins response was that this is within their tolerance (no kidding). Window handles hitting the frames - origins response was essentially sorry but the wrong handles have been installed. Windows dropping and cutting into the bottom gaskets - origin response was that this does not matter and does not affect the performance (still not kidding). When pushed they very reluctantly agreed to change the hinges. Two windows were supplied without internal beads - Origin response was again sorry (they can stick their "sorry"). Frames sweating even in rooms were nobody sleeps and humidity levels are around 50%. I suspect due to quality issues that the thermal breaks in the windows have not been installed properly - Origin response was we cant discuss this with the homeowner, go back to the installer. Installer states humidity too high even though this is around 50%. Based on experience from Dec/Jan 23 - stay well away from this company.