Unhappy Origin Customer
Noticed rain water ingress at corner of frame after fitting by respected company. Fitting company were very good and tried for 4 months to diagnose fault. Eventually after fitter phoned Origin for advice told to remove section of frame and found roughly cut drainage hole in lower frame (see pic) blocked with mastic. This area is not normally exposed during fitting so could not be seen and mastic blockage was done by Origin. Replacement lower frame section fitted and I am currently monitoring for leaks. The point is - if I had put my new wood flooring down immediately after door frame was fitted I would probably never have noticed the water until eventual serious damage to wood subfloor. How many people have water ingress caused like this which is hidden ? I suspect the “good lead in times” which Origin boast about are at the expense of quality control. My advice - avoid Origin products.
1 year ago
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Origin Global has a 4.1 average rating from 622 reviews

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