4m bi folds and side door installed by one of origins approved companies. Around 50 scratches inside and out. The protective film wasn't taken off till they were installed. They were replaced a couple of months later. Replacements were also not up to standard and around 20 scratches across the frames. Have refused to pay anything further and awaiting to find out of we are getting replacement again or whether they will be returned and we will get refund of deposit. Not paying premiun price for a sub standard product. If they were 2nd hand at a 2nd hand price you would understand.
Only went with origin as they are meant to be leading brand but even the local approved company has said they have had nothing but trouble over the last year and workmanship has gone downhill. Whether it's the truth I don't know but they have had problems pausing woth origin for a revolution.
Origin when I spoke to them denied they would leave the factory scratched but they would day that. They also recommended touching them up with a touch up pen!!! This was quite laughable at having spent 10k!!! Even the local company said he wouldn't touch then up as it will stand out.
I'm sure this will generate a defensive reply back from origin but from my ongoing experience which is still ongoing 6 months later isn't a good one regardless of what they say and for sure i wouldnt recommend them and regret not going through a different company.
2 years ago
Origin Global has a
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