I have been left disappointed by the quality of finish and attention to detail on the manufacturing output of my Origin bi-fold doors and windows. This has been really disappointing as we originally choose the Origin brand as a premium UK product, rather than electing to go with a German brand. Our order consisted of a two-tone finish, white on the inside and dar metallic silver on the exterior. Upon receipt we noticed the bi-fold doors and the rear back door were shipped with one part of the frame being completed the wrong way around on the finish i.e. three sides finished with the white colour facing inside and on the fourth side the metallic grey colour was finished to the inside of the frame. This meant another delay of 10 business days to get rectified as Origin had to replace both of the cills. This was in addition to the 16 week lead time which we accepted as part of the COVID lock down. In addition, one of the windows had a bad marking on it and one of the aluminium upright supports on another window had a poor finish on it. These both need replacing, the window is going to take another three to four weeks! My disappointment is increased as there has not been any communication from Origin or any view via our approved reseller on a goodwill gesture for the additional delay's and inconvenience caused. The products look great but when you are paying premium pricing for a premium product I would expect the quality process to be such that these problems are identified before they leave the factory. For these reasons, I have given Origin a score of only three!