OE really can't decide which policy to follow it has become apparent after speaking to many people who have had laser eye treatment a lot suffer with ongoing affects for months some even needing tinted glasses. My procedure I was entrapped into due to underhanded tactics and it went wrong, they have since defended there 1-2 day recovery time but also saying 12 weeks in other statements. They failed to legally comply with ROA within time frame and blamed poor Karen in customer service for the oversight, I thought at least she can see clearly unlike many of Optical Express's victims of laser eye surgery. They have not followed there own rules broken commitments, let me undergo surgery without fully completing all paperwork and still say I'm not getting g my money back as they are in the right, they have ruined the last 3 months of my life and sight still not sorted and I know of multiple people with same issues. I fully intend to take them to court now as I need to go else were in hope to have my vision sorted by a ethical firm, I would not advise anyone get laser eye surgery from them they have good optical glasses reviews which hide the laser eye reviews. I expect these to appear on a well known consumer program later this year and you will see how they unethical entrap you into taking surgery and it will help a lot of you guys claim your money back if you have had issues. Using Optical Express has been the worst mistake I ever made just like many others as I have learned, I can only hope they are sevearly fined and closed down.