Scammers - Avoid Scammers! What a joke - this company shouldn’t be allowed to false advertise and mislead customers the way they do. I booked a holiday with them online and receive a call the next day saying the booking has been cancelled as the hotel was full. What? Full? Why is the hotel still being advertised on your website as available? No answer. The next day the hotel is still been marketed on their website as available. The following day, I found another hotel and booked it again with them to only receive a text later that day asking me to call them. When I finally got through after half a hour the first time, they wanted more money. They first said the rooms we booked are no longer available as the hotel has sold out but we can pay another £500 to book other rooms which are available in the hotel. I said I need time to think about it. I go back onto their website to discover the rooms are still being marketed and the price had gone down from my original booking price. I called them back (1 hour to get through) to ask what is going on. They then said my original rooms are now available again but want me to pay another £300 on top of the original price. I said but they have gone down, the only answer I got was ‘this is all I can see on my screen’. So the price was again over £400 more than the advertising price live on their website at the time of the call. What a scam! I found and booked the hotel via another company for a cheaper price who confirmed my booking immediately and not left it pending for 48 hours like this company does. It took all the excitement away from booking a holiday. Our holiday went from £4700 to £5695 with On the Beach. Con artist and this should not be allowed for them to false advertise lower prices to then scam more money out of people. Watch out for when they are adding a further £500+ service fee to the bill which you only get notified in an email after you have given payment details and confirmed payment. Once was bad luck but twice showed what a rubbish company this is.