I have purchased several items of furniture from this company in the past and have been completely satisfied. In late May this year I purchased an Akora Painted Collection Tall Chest of 5 Drawers. Unfortunately this was beset with problems as I had to return the item twice due to damage in transit. I finally received an undamaged item in August. The timespan was due to stock issues and my being on holiday. However, all credit to the company, they kept me updated all the time, and accepted the item back without question. Whilst not impressed with the delivery company ( which has now apparently been changed ), the customer service was excellent and I would not hesitate to continue to make purchases from this company.