The hotel was expecting us and we were made to feel welcome however when my husband tried to check out they were insistent that we hadn't paid anything despite me paying you in full. My husband had to fetch me from the car to show them the email stating that we had paid. I sent it to them before they were happy. It was a very embarrassing experience especially as the reception was beginning to get busy.
4 years ago
Offpeakluxury has a
4.8
average rating
from
5,341
reviews
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