The company was recommended to me but sadly we hit a problem and the customer service was poor. We also discovered the same hotel was available directly from the hotel itself for £100 cheaper. When I queried the price match I was told that price was not available to the public because I had to enter a promo code which was out on the hotel’s website itself! They also stated the room basis wasn’t the same because it wasn’t refundable however the room for 2 adults, 2 nights, breakfast and one evening meal was the same. I sent screen shots of the price, even a video and they claimed they called the central reservation team who informed them the price was not available therefore it was incorrect. Clearly the price direct from the hotels website was wrong!!! They would not price match so be very careful before booking with this company. Very very disappointing.