I purchased a gift voucher from your website as a gift for my wife, upon booking our hotel and despite meticulously entering the code several times the Offpeakluxury website would not accept it. I therefore rang Offpeakluxury to utilise the voucher, the lady on the phone more than inferred it was my fault that the voucher code didn't work, saying it was probably because I had entered the code wrongly, eventually she accepted the voucher via a reference number. It is a shame that she was quite abrasive, as I have spoken with staff at Offpeakluxury several times and they have always been very polite, this incident will make me think twice before booking again and seek alternative discount booking companies.