Absolutely disgusting company. My son used the kart for a short while on Christmas day. Paint started coming off all over the board. The kart is attached correctly, there is only one way this can be attached. The foam pads are in the correct place. (Both of these points they accused me of doing wrong) The main problem is when you accelerate at full speed, the metal base of the seat (which has no padding to protect the kart) comes into contact with the kart. This has damaged the board & chipped loads of paint off. On top of this there is paint coming off all over. To which they replied that this is because of how its applied. Totally unacceptable. They have stopped replying to my emails & the phone number on the site does not work. I have sent countless photos showing everything fitted correctly & a video showing the damage. Please avoid this joke of a company. My son is so gutted his main present is ruined after first use.