I ordered a hoverboard and kart from official Hoverboard at a cost of £270. The kart and hoverboard were delivered by DPD in 2 seperate packages at different times on the same day. The kart was on my doorstep when I arrived home but not the hoverboard. I have a lovely picture fro. DPD of the hoverboard box on my front doorstep for all to see but unfortunately it was not there when I arrived home. I contacted Hoverboard Official who have advised that they cannot take the matter further and "Sorry for any inconvenience caused". Im sorry but this is more than an inconvenience this is a financial loss and I will be taking matters further.