DO NOT BUY FROM THIS COMPANY! I ordered a hoverboard kart for my daughters 10th birthday, the box was battered all on one side when it came and soaking wet, we unpacked goods which were luckily all fine, we had no choice to get rid of the box. When setting up the kart my partner realised he’d ordered the wrong one, so unused we put it in another box as it was and asked if we could send back and the problem we had with original packaging, this was in the 14 days which all goods can be sent back, we were told no absolutely not unless in original packing, I explained this was impossible, to which the response was DPD photo looked ok, yes on the good side!! I’ve been ripped off by £60 and a very upset little girl. I should have read trust pilot before buying. Disgusting service