Everything was so easy from start to finish when purchasing our hot tub! First the information about the different tubs was so well delivered we were then able to pick the right hot tub for us! We were kept up today with delivery times at all stages! Delivery was done exceptional and the information about what we need to do to keep the hot tub running was delivered with such knowledge and easy to understand! We had a few issues after the installation which were so quickly responded and resolved, making the service given 5 stars! Would definitely recommend the hot tub and the company!