Possibly one of the worst most unprofessional companies I have ever had the misfortune of dealing with. Ordered well in advance hoping that they could deliver on one of 2 days I was off work, despite my request they tried to deliver the week before I could take the delivery due to building work. I then struggled to get any info on when this would be delivered, false promises time after time of them getting back to me forcing me to have to chase relentlessly. If you call they dont answer the phone, and if you want any kind of information in the afternoons forget it - appears they only work mornings. Finally I was given a delivery date (the day before it was due to be delivered, so no notice - despite me asking every day) they advised an afternoon slot so once again I booked some time off work - the delivery turned up at 9am! If things couldn't get any worse when I opened the furniture I disliked it and wanted to return for a refund, I informed them on the 31st May, after numerous emails chasing, false promises of call backs this was finally collected on 20th June, 3 weeks later - again, told it would be afternoon and they turned up in the morning. I can honestly say I would never order from this company again, the customer service here is shocking - its an absolute circus and nobody seems to know whats going on. This has been a complete and utter waste of my time - I've lost count of the number of emails I've sent. Try Portland Furniture - a million times better, better furniture, better customer service! The only good thing I can say about the company is the delivery driver is lovely - he must get it in the ear all day long from customers due to the complete lack of communication and planning - couldn't organise a p*** up in a brewery!