After agreeing an upgrade over the phone with the upgrades team, I was shocked to find that my next months bill was far more than I had been quoted. I raised a complaint and was advised that I would be called by the complaints department within 5 days. I did not receive the call as promised, but I did receive an email stating that deals vary from day to day and that I was given the best deal that was available. BUT THIS WAS NOT THE DEAL THAT I AGREED TO. BEWARE OF MIS SELLING WHEN DEALING WITH THIS COMPANY
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