"My first shipment was "lost in transit" and the second did not arrive. When investigated, it transpired that it was "destroyed" by DPD. Not happy.
That being said a full refund was processed almost immediately I complained. Thanks for that but I wouldn't use you again I'm afraid."
Thank you for getting in touch and sharing your feedback with us.
I know the whole delivery process was frustrating on your part and on behalf of our courier partner, we apologise. Rest assured, we are ow currently working with them to avoid this delivery issue in the future.Of course, we are more than happy to discuss this matter with you further, so please do not hesitate to contact me via e-mail: email@example.com or alternatively via our freephone number 0800 567 7472.