I spent a lot of time researching a meal replacement shake that would be full of goodness as I struggle to get time to eat at work(and end up eating unhealthy snacks on the go!) and this seems liked a great alternative. I had such high hopes for the weight management shake however I was sent the wrong product and after emailing the customer care team I was just issued a refund (for part of my order) rather than having the shake that I had ordered being sent to me. The refund did not even come with a courtesy message! Therefore I am guessing my business is not wanted....