I have had two orders so far, my first was a disaster as at least 60% of the slabs I received was cut out of square. When I reported this I was told that because I reported this outside of the 14 days complaint period there was nothing they could do. As you can imagine I was very disappointed with this given the large volume of slabs I had ordered (86 sq meters) I don’t know how you are expected to check this number of slabs let alone where to put them when checking individual slabs for squareness is a bit of a ridiculous policy when the website quotes the accuracy of their products. The second order I received (18sq meters) I found only 10 % out of square. I think I would think twice should I order from this company again as I don’t believe the customer service is good enough for the products that are being advertised in this way.
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