After two weeks I had still not received my items so I contacted the retailer to see when I should expect them. They replied only to request my address and then after waiting a further day they asked if I wanted them to resend the items. At no point did anyone apologise for the delay or offer any explanation as to what had happened. I requested a refund due to the delay and poor service. This was processed but again no apology was given nor did they even bother to reply to me. I'm very unhappy with the service here and would not recommend shopping with the nursing bra shop.