Great customer service and a fantastic selection of proper sized bras! When I had an issue on the website, I called and spoke to Neil and he sorted it immediately enabling me to place my order. I needed a different size and the exchange process was relatively easy and I was very grateful for the long returns period....with a small baby it's easy for these things to get left! I am only knocking a star off because as with most online purchases, it's a faff returning items when you aren't sure on sizing & I had to pay to return the size I originally ordered. Overall a great website and I highly recommend if you want a correctly fitting bra! Please go to boob or bust on FB for info about how to correctly measure yourself....most high street stores do it incorrectly!