I wish to commend NuBlue Hosting Services in the highest possible terms. Having been a customer for 10 years, I can vouch that I have never once questioned my decision for choosing them to host our Magento Website. Having done battle with the likes of BT, Virgin, O2 and the Utilities Companies I am am reminded of how atrocious the Customer Service is for so many companies. I do not like to cue to talk to technical Support and then have to speak to a robot or worse a human reading a teleprompter in dubious English, then finding out that they are so remote and limited on product knowledge that I might as well have been talking to my washing machine. Call NuBlue Technical Support (an 0800 number) and you will be answered by a Technician who not only knows his stuff but can usually interact with you as you speak to correct any issue you may have. Fortunately, their infrastructure is first rate and constantly updated. There are many Hosting companies boasting, faster, cheaper, bigger, etc and I have tried many before finding Nublue, now I feel secure with my internet presence. I know the Technicians are diligent and are proactive in their stewardship of their modern Servers . Nublue Agency has grown by offering their customers excellence in their online business requirements. All of the staff I have come in contact with have been a delight to deal with and understand how to explain IT mysteries to technical neanderthals like me. I have received personal emails with detailed steps to follow on technical issues that I have not understood. I can say unequivocally, that without NuBlue Hosting Support our company would have moved away from the Magento Platform to a less secure and feature packed design. So, our sincere thanks to all the technicians and support for keeping us visible and safe online. Michael & May Forwell Pearl Magpie, Pearl Jewellery Specialists.