Server setup was misconfigured and late, then whilst we were migrating hundreds of GB of data their tech team without notification disconnected the transfer and blacklisted our IP. They updated the server without notification so we couldn't plan for any knock on effects, which there were for hundreds of our customers. They take security very seriously but did not demonstrate experience with judgement on the difference between theoretical issues and practical issues which more seasoned admins would have shown. They are over zealous with their actions and take a policing nature on what we could and could not do and delivered these messages without manners or consideration. In Summary most likely great for small businesses without internal technical expertise but from our experience not suited to larger businesses with in house teams.