They are a waste of space. Firstly they were charging me for wrong meter in our shop. Advised them of this and it took them 9 months to get it right. Then they decided to increase direct debit to double what it was agreed at for no justifiable reason. Appalling customer service throughout contract. I've ended up taking them to ombudsman service on 4 occasions in the last nine months. All complaints found in my favour. After hours and hours of work. They have refused to send call recordings after completing all their stupid procedures. STEER CLEAR OF THIS COMPANY IF YOU WANT TO KEEP YOUR BUSINESS AND SANITY. WORST SUPPLIER EVER