Sadly for me not been great, ordering and delivery was simple and quick so 10 out of 10 there however the discription isnt great a little miss leading actually. I orderd bars using there car reg checker and the fit isnt brilliant and also you cant use the sunroof on the car whilst using the roof bars. Emailed in and the reply was yeah thats how they work all bars are the same which isnt correct. No offer of return or exchange just suck it up. Poor aftercare. The bars are quick release with two plastic screw drivers and easy to chuck on and off but as long as i dont use them on a hot day they will do the job to transport my bike about.