Very very disappointed indeed! I ordered myself a brand new pair of kayak bars specifically from this site, costing me approx £180.00 Already having a second non thule pair purchased from e-bay but now needing a 2nd pair, I thought I could not get better than Thule. Unfortunately and very disappointed I was TOTALLY wrong! I literally used them once, travelled no further than 20 miles to my local club in Nottingham when enroute I heard a flapping sound. The actual spacers through which the Thule straps pass through on the top of the bars actually detached from place, literally came off! Thankfully the straps were passed from underneath and through the actual cross bars on the car and that was the only reason my I did not loose my kayak or worse of all cause a serious accident. I actually sent pictures of the damage and fault on the bars to Thule but unfortunately heard nothing back. Very disappointing Thule, one wonders whether your products are typically just unjustifiably over priced for simply being "branded"!