We have been trying to contact Northumbrian cottages for ages to ask about our holiday booking in 2 weeks time. They don’t answer the phone, and do not answer emails. I got contact details for the owner and emailed them. The owner kindly rang me and said she had told them to cancel all bookings after 1st June due to Covid. This was not passed on to us and now we have no holiday. We had an email from the company on 12th July stating they would take the balance from our account! Knowing full well the booking had been cancelled by the owner!! My advice is DO NOT book a holiday with this company they are unscrupulous and untrustworthy.