Firstly I requested an invoice so I hope that will be sent? Secondly he wasn’t very able and kept puffing and panting and complaining about pushing the washing machine back in its place .... I told him that I had pulled it out AND pushed it back 3 times when trying to fix it myself and was he now seriously suggesting leaving it so that I did it myself when I am frail, thin and 70 years old! Thirdly when I paid the bill on my card he asked me for extra money for himself. I don’t think that’s very professional and I told him it was inappropriate to ask for money on a job