bought my second bike from them this year. great service, they take the time to explain things over the phone, never felt rushed / pressured to buy. generally the lowest prices online, speedy delivery with frequent updates.don't usually bother to write reviews, but small things like their attention to detail stand out for me. I bought a 'b' stock bike to save an additional amount on an already low price and this was a really good deal. the minor imperfections that were outlined are barely noticeable at even when pointed, but they way they explained it over the phone really gave me confidence to buy. i'd definitely buy again, even if the price was a bit higher.