As an existing and very satisfied customer of Norfolk Stairlifts, I had no hesitation approaching them again when I needed a replacement for my 14-year-old re-conditioned model. The service provided by the company - from the first point of contact to the installation of my new (reconditioned) model - has been excellent. The team went out of their way to ensure that they could provide something suitable to my needs. Perfectly professional, friendly, and courteous in their dealings with me, their aftersales care and attention have been - and continue to be - first class. I am more than happy with my new stairlift and Norfolk Stairlifts.