Whats Happened I ordered and paid for the cross trainer, delivery promised 7/10 days A courier (Northampton based) called and promised me a Monday deliver, I took a day off work as i live alone. Guess what It didn't turn up Nothing for three days so I called Nordic no one helped The courier called again and earliest deliver was another 7/10 days later so thats now 20 days after i began. No alternatives or apologies take it or leave it attitude I had my refund and am currently buying another cross trainer from your competitors Verdict Piss poor customer service and as a result 100% I would not recommend you to anyone