Since we are Europe's leading travel management company dedicated to serving the travel requirements of the not-for-profit, academic and faith sectors it is extremely important that we are available 24/7 to our clients. Often when they call in they need assistance immediately. We find that the Norango staff are not only efficient but also extremely personable and approachable in dealing with these matters. There have been countless scenarios where without Norango connecting the call quickly and professionally to our on call personnel our clients would have been stuck in seriously difficult travel situations.