The unit is lovely. However I mistakenly ordered two units as I thought the first order had not gone through as no email. I contacted customer services to explain and was told I had to return the second unit at my cost. Since then I’ve had a nightmare trying to find an affordable courier as noa&nani would not pick it up. I am disabled and the unit is heavy so it’s been difficult to return and the experience has been awful. It was a genuine mistake as there must have been a website issue but it has really made me wary of buying anything from this company due to the stress