"My first advice, and words would be, if you are an easy going person, who hates stress, and having to deal with rude, arrogant, and self righteous consumer law swerving companies, avoid these guys at your peril.
At 62 years old, and very experienced in the world of rc planes, I am a very easy going amicable guy, not quite what you would call nasty or cynical, but, from my own experience, and googling similar scenarios to my own, would be very very suspect that a lot of reviews for this company may be self written to keep the numbers up.
I bought a rc plane, the motor seized on 1st flight, and they said it was my fault, I should have informed them upon delivery day it was faulty.
Very hard to do when it is supplied in kit form.
I found the communication from them, and the tone of messages, more than rude, and not at all customer friendly. ~
IT IS YOUR FAULT - YOU HAVE NO RIGHTS - YOU HAVE NO WARRANTY -
Well Mr Nitrotek, This is England and yes i do, you sold me faulty goods, I have consumer rights and buyer protection through PayPal, so I will be having my £140 back whether you like it or not.
I can only say, in a hope I may help someone else who may possibly fall into the trap of a nice looking website ~ BUYER BEWARE ~ AND PLEASE PLEASE PLEASE ~ GOOGLE REVIEWS OF THIS COMPANY BEFORE you give them your hard earned cash.
I really do hope this stops anyone falling into my scenario, but don't worry about me I WILL WIN. 100% XX"