I had a fault on my sat nav/ radio system in my 2015 Xtrail which was reported 1 day before the warranty expired. They attempted a software update which did not fix it so I took it back a few days later and it was found to need a repair / refurbished unit which costs several hundred pounds. Naturally I expected it to be covered by warranty and even the dealer said when they did the software upgrade that if it did not work I would be covered because it was reported in time. However, the main Nissan Customer Services team would not honour it and refused to acknowledge it was reported in time, saying they ( at Nissan UK ) werent told until after the warranty ended, even though they knew it had been reported to an official Nissan dealer. Despite complaint that was met with sarcasm and blind refusal to acknowledge facts they did not fully honour the warranty. My trust has been lost and I will never purchase another of their vehicles.