how appalling is your customer service ? trying to speak to a technician is impossible . wish had stuck with volvo. nissan argue you must pay for 5 mins advice ! what happened to caring for customers ? old-fashioned cust service is sadly lacking. i refuse to pay £96 for 5 mins plug-in diagnostics with no lights on dash then pay again to check engine etc. just want to know correct appt to book but they expect me to pay twice !!!
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