Worst experience with customer support. I have a Nintendo Switch and it was not charging and it was under warranty. I was in touch with their customer support to fix this but no luck. Then Nintendo support requested to send the device to them. When they received it then they send me an email that the device is damaged and that is why we could not cover this under warranty. It was working since the last charge. My son complained that it is not charging when the device battery was showing 5%. Which means everything was fine and it was not damaged. Even I confirmed with my son that he didn't drop it on the floor or something. Now they are asking for $106 to repair it. I would like to let you guys know that please avoid this product.