Ordered 3 pairs of tinted lenses (Reglaze).
Firstly i noticed that the tints weren't as expected (On one i ordered a 'Lightest' Yellow tint for computer work which turned out basically the same colour as canary melons..... far, far too dark).
Secondly, and dangerously, i ordered and paid for anti-reflective and UV protection coatings on all three glasses... Not one of these lenses received any coatings... which is actually quite dangerous with dark tinted lenses or sunglasses as the pupil dilates and allows in more UV light, which must be filtered or risk serious eye damage now and in future.
As of now i'm in contact with NewLenses customer care which is proving to be stressful, dismissive and anxiety provoking.
Consider the two stars for good delivery and speedy service.
Yet, not a good experience at all and a birthday present delayed at least, ruined at most. I'm holding out hope that NewLenses can regain my broken trust.
4 years ago
Newlenses.co.uk has a
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