This was a shambles from start to finish. Discount code not honoured. Unable to log in to my account online, in spite of them having confirmed my email and password. New Lenses not bothering to pick up my glasses from the Post Office for over a week after having been notified. Not getting back to me for nearly a week after I phoned them about this. The glasses, which eventually arrived back to me after re-glazing, are worse than my previous pair. I took them to an independent opticians for measuring on a focimeter and they tell me the left lens is -0.50. I had ordered -0.25. A complete waste of money as far as I'm concerned.